Postal vs Courier: Which to Use for International Ecommerce Shipping
Most "postal vs courier" explainers treat it as a binary: postal is cheap and slow, courier is fast and expensive, pick one. For…
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International e-commerce is becoming increasingly important for LUAMAYA, especially within the DACH region. When it came to shipping to Austria, Asendia impressed the jewellery brand with a solution tailored to their needs.
With Asendia’s e-PAQ Plus parcel service, LUAMAYA has not only significantly reduced costs, but also improved delivery times and lowered loss rates.
LUAMAYA offers long-lasting, waterproof stainless-steel jewellery of exceptional quality at fair prices. The product range includes necklaces, bracelets, earrings, rings, and other accessories.
Founded in 2016 in Mainz, LUAMAYA now employs over 200 people and sells its jewellery both online and in 17 retail stores across Germany.
Website: www.luamaya.com

Before partnering with Asendia, LUAMAYA faced several logistical challenges:
Our e-PAQ Plus shipping solution not only optimised LUAMAYA’s cost structure but also made operational processes more efficient. With smaller weight increments, the service is ideal for shipping lightweight jewellery.
The collaborative and solution-focused approach: for example, quickly resolving a routing issue during the 2024 peak season – strengthened trust and enabled a smooth transition. Improved delivery times and a reduced loss rate show that the challenges were not only addressed but turned into real competitive advantages.
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“Working with Asendia is a real pleasure. We especially value their solution-oriented mindset – even when something goes wrong, we always find a constructive, partner-driven solution. Asendia is a reliable partner with personal support.” Sven Sauer, LUAMAYA |

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© 2024 Asendia Management SAS