All parcels enter Switzerland our customs cleared them before they get processed for delivery depending on your traffic and profile.
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Your trusted global delivery partner to grow your business.
Present in 20 countries, delivering worldwide
The Asendia difference
smart-design by Asendia®
By uniting multi-carrier power, advanced technology, and global expertise, we empower you to scale internationally faster, smarter, and with total confidence.
From customs and compliance to delivery and returns, we design every journey around what matters most — your business, your shoppers and the world we all share.
We provide cost-effective and ultra-reliable mail distribution worldwide, along with additional services and insights to help maximise your ROI.
No-one knows mail like Asendia.
Founded by La Poste and Swiss Post, we are your international mail experts.
Learn more →From start-ups to global enterprises, we help you deliver more — simply, reliably and at scale.
Switzerland is a unique market; its high spending power and central location in Europe means Swiss consumers are well-connected for cross-border shopping.
Swiss consumers are looking online for great deals cross-border in vast numbers, making it a prime target market.
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“Switzerland may appear to be a tricky destination to send parcels to, and within e-commerce, we are constantly looking for simple and smooth solutions. This is where Asendia helps us. They know the Swiss market and its consumers and they offer us bespoke end solutions for this demanding market.”
Hatstore
International Hat Retail
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"Asendia are different to many other businesses we have worked with before. They took the time to explain all of the options to us and were able to educate our team. It wasn't just the information sharing that impressed us but also Asendia's transparency and honesty."
Urban Outfitters
International Fashion Retailer
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“Asendia adds the local e-commerce expertise, which is so important since all markets are local. By knowing the different market needs, they contribute to the total delivery experience of NA-KD's customers and our growth figures for the Asendia destinations speak for themselves.”
NA-KD
International Fashion Retailer
Swiss e-commerce expertise is a part of Asendia’s heritage. That’s why we’re the number one choice for e-commerce parcel delivery and mail services to Switzerland. We can offer your business the below benefits and more...
Working with Swiss Post, our parent company and preferred delivery provider, enables us to offer Switzerland’s most popular services, like DPP, through a trusted, recognised delivery partner.
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e-PAQ is our leading range of parcel services that are helping international e-tailers succeed in Switzerland.

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All parcels enter Switzerland our customs cleared them before they get processed for delivery depending on your traffic and profile.
We offer 3 solutions for customs clearance depending on your need.
Postal clearance is especially suitable for lower-value parcels. Each parcel will be customs cleared under the name of the shopper so no additional fee will be charged to you as the seller or your client. For everything over 62 CHF, all duties, VAT, and charges will be charged directly to the shopper.
The second one is commercial bulk clearance. Your parcels will all be customs cleared at once and all duties and VAT will be charged to you. This solution saves you the costs for higher quantities of high-value items and your customer happy as they will not have any extra cost.
The last one is commercial single clearance. Switzerland charges duty on weight and due to a duty-free limit of five Swiss francs lower weights can be imported free of duty. For this reason, your parcels will be cleared individually even if clearance costs are higher. Saving made on duties will mean that your overall costs are lower.
We take care of returns without comprehensive returns management service, including all related services around customs to get the products back to your warehouse. We guide you through Swiss customs regulations so can deliver with ease.
© 2026 Asendia Management SAS
© 2024 Asendia Management SAS