International Home Delivery for E-Commerce

Four ways to deliver

Choose what works best for your shoppers and your business, or combine solutions for maximum flexibility.

From premium express to economy postal — the e-PAQ home delivery range scales to your products, price points and brand experience.

See e-PAQ GO for out-of-home solutions.

Simple, affordable, global.

Untracked postal delivery made easy, with low cost and global reach.

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Global coverage by trusted local postal operators.

Up to 2 kg parcels, ideal for lightweight e-commerce.

Priority and standard options to balance cost and speed.

Mailbox or local collection final-mile options.

Built-in customs guidance with VAT and duty allowances.

'Boxable' formats to reduce costs in over 25 destinations.

Budget-friendly with tracking assurance.

Perfect for retailers who need tracked postal delivery with simplified customs processing.

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Full export, import and delivery tracking for you and your customers.

Worldwide coverage by reliable local postal networks.

Flexible parcel formats available. Up to 30kg in many regions worldwide.

Cost-effective customs solutions with VAT & Duty benefits.

Special boxable formats to reduce costs in 25+ destinations.

Feature-rich. Faster delivery.

Ideal for brands looking for next-gen home delivery, full of features and adapted to every market.

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Fully tracked delivery with optional signature on receipt.

For parcels up to 30 kg, to a variety of countries.

Fast delivery: 2-5 days regional, 4-9 days intercontinental.

Customs prepaid (DDP/DTP) and destination-paid (DAP) options.

Extra services: in-flight changes, redelivery, proof of delivery.

Last-mile handled by best-in-class parcel delivery partners.

Premium experience, right on time.

Perfect for growing e-tailers who need precision delivery for their most time-critical and valuable shipments.

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Express-style delivery by postal and commercial specialists.

Up to 30 kg parcels — light and heavy orders.

Ultra-fast timeframes: 2-3 days regional, 3-5 days intercontinental.

Customs handled seamlessly: prepaid and destination-paid.

Optimised tracking with full visibility across milestones.

Timed deliveries and tailored final-mile solutions.

Multi-carrier power

International e-commerce moves fast. Our agile model and expert teams help you stay ahead and pivot quickly if you need to.

We select the right carrier for every parcel - so you’re never locked into one last-mile provider. By combining lane performance monitoring with configurable routing rules, we can:

✓ Adapt when capacity, service or local conditions shift.
✓ Optimise for speed, cost, delivery choice, or all three.
✓ Stay ahead of ever-changing compliance requirements.

200+ destinations | 100's of options | Postal & commercial

Customs & Compliance Expertise.

From declarations to duties, our specialists ensure your shipments move smoothly across borders, avoiding delays and customer frustration.

Tech-Enabled Visibility.

Plug in once and track everything. Unified data and real-time updates keep you and your customers informed from checkout to delivery.

Expert-Led.

Behind every shipment is a team that knows your market and your customers supporting you as an extension of your business.

Bespoke Solutions.

Every brand is unique. Our flexible logistics model evolves with your business, helping you enter new regions, manage complexity or implement a seamless returns lifecycle.

FULL SERVICE RANGE

The full e-PAQ range

Alongside global home delivery, we offer international out-of-home and returns solutions, empowering you to improve shopper experiences across the full journey.

RELIABLE & GLOBAL

Home Delivery

Home delivery that connects you to the world.

Accessible, dependable, and crafted to deliver confidence in every market. Four home delivery solutions to choose from.

✓ 4 services; budget-friendly to best-in-class
✓ Full tracking visibility
✓ Customs & duty management

Home delivery

SHOPPER FREEDOM

Out-of-Home

Today’s shoppers value choice and flexibility.

e-PAQ’s out-of-home solutions give shoppers the freedom to collect parcels where and when it suits them best.

✓ Carrier-agnostic dense network
✓ Collection points & lockers globally
✓ Secure & 24/7 access

Out-of-home delivery

CUSTOMER LOYALTY

Returns

A great returns experience keeps customers coming back.

e-PAQ Returns makes it easy to manage global reverse logistics efficiently and transparently.

✓ Local return addresses
✓ Prepaid labels & QR codes
✓ Faster refunds for shoppers

Returns solutions

Global Home Delivery

From your online store to doorsteps worldwide, with four solutions available.

Designed to give shoppers confidence, with a familiar, reliable home delivery experience in every market, and to give you the easy access and value for money you need.

Leading e-commerce brands choose Asendia's global home delivery solutions.

4 services, multiple options, 200+ destinations.

Choose what works best for your shoppers and your business, or combine solutions for maximum flexibility.

Simple, affordable, global.

Budget-friendly with tracking assurance.

Feature-rich. Faster delivery.

Premium experience, right on time.

Introducing the e-PAQ difference.

Our core strengths. Your advantages.